8 reasons why you should hire a Virtual Receptionist

The importance of never missing a business call cannot be overemphasized, especially if you’re a small business owner. 20% of your new customers come from phone, and 80% will never call back if they can’t speak to anyone. Just imagine the vast opportunity that businesses miss on a daily basis for one simple reason: there isn’t anyone to receive their calls. No wonder receptionist is the first person you hire.

Hiring a receptionist, however, comes with a big investment in terms of salary, paid vacation, unscheduled sick leaves, and not to forget that the availability of receptionist is just for 40 hours a week. Apart from this, you also need to consider issues like:
Are they good with words?
Do they say the right things in the right way?
Can they focus on being positive and cheerful in answering phone calls?
It doesn’t have to be this way—as long as you have virtual receptionist at your disposal. A virtual receptionist saves you from all these headaches, and increases efficiency without making a hole in your pocket.

Here are the 8 advantages of hiring a virtual receptionist:
1. All incoming calls are forwarded to mobile or landline numbers
2. If one number is busy, the next programmed number is called
3. List of all the numbers who have called you. Missing a business lead is not an option anymore.
4. 24X 7X 365 availability: missing a business calls is not an option anymore.
5. Receive fax as a PDF right into your inbox. No fax machine required
6. Ability to set your work hours. After work hours customers’ calls are sent to Voice Mail.
7. Detailed call logs with date, time of call, caller id, duration of call and forwarded number.
8. No setup cost, no hardware required, and no software to manage.

Virtual Receptionist service is fully hosted that works in the cloud telephony environment. It’s, indeed, a perfect solution for small businesses which operate on a shoe-string budget. With service like this, not only can businesses save money but also project an image of a large company, and maintain the high level of professionalism to impress the callers.

If you decide to hire virtual receptionist do consider partnering with the right virtual receptionist services provider, and choose the one with flawless track record. Quality service providers will provide you with a free demo because they have confidence, and always take pride in delivering quality service.